Progressive Moving - Dallas, Texas

LB Atkins

My move was from Kyle Texas to Midlothian Texas. The move started at 7:30 the morning of May 28th. The move ended at 9:30 p.m. May 28th. It took them 7 hours to drive from Kyle to Midlothian which is left me sitting at the storage facility for 4 hours. When they arrived at 7:45 p.m. I reminded them that the gates are locked at 9:00 p.m. so my things were just thrown in the storage room not stacked several shelving units were available but we're not utilized. This made a gridlock in my storage room. The only reason I hired movers was because I have a broken back everybody knew I had a broken back I have since had to do many many things that I shouldn't be doing just to try to find my stuff. There were two small coolers sitting next to a recliner that was not going I told both of them movers do not touch this it will go in the car. After the truck left I went and had a walk through in my room in the insulin was gone. The coolers had my insulin in it at least $1,000 worth of insulin. When the truck finally got there that night so first thing I told him was y'all have my insulin You've got to be looking for my insulin. They did not you got packed away in storage and $1,000 worth of insulin ruined. It took the manager of Kyle progressive 2 weeks to give me a receipt after paying cash. It's been a month now and I called him again and said it was my fault. I said I told them not to touch it he still maintains its my fault. It is taking me 4 weeks to get to my insulin. I had to make a path through the storage unit just to find my insulin. They also packed my moving dolly at the very back of the unit. Common sense tells you it needs to be the last thing in the room. I spoke to the manager today he finally answered the phone, and he proceeded to tell me that was my fault. I still would like to know why it took 7 hours to drive a 3-hour drive. I paid an extra $400 to have my personal items packed. They did not wrap glass items they just put glass on top of glass. I have a wall full of collectibles and many of them are now chipped. They were in mint condition I'm not even asking for damages on that which I should. I have three pieces of Eastlake furniture that was due to go to auction in Dallas. Two pieces are now flawed they weren't even covered with a blanket in the truck. Every time I went to George who was doing the packing and asked him to be extremely careful about things I was always rushed out of the room and told we know what we're doing. I'm sorry George but that was just a lie. Do not use these people because if you have problems they won't answer your phone calls they won't reply to your text. I have already contacted better Business bureau. Please don't use these people

Van Guidry

Movers are on time, even 30 minutes early. They took care of my belongings like it was their own. They were really friendly. They gave me a price quote and stuck to the price not attempting to add on extra fees as other moving companies normally do. They are really reasonable on the price, cheaper than all other moving companies I received quotes from. If I relocate again I will be using this company and highly recommend anyone in need of movers to use them.

Denise Hall

Communication was great. They arrived as planned and move went great. They were about 1,000 cheaper on mine than other movers. Head mover provided exceptional service. Highly recommend. Also other movers kept wanting to call me and sell me over the phone without giving a price. No hard sell with Jimmy. Simple and to the point.

CL Peters

They showed up on time to load, were careful with my belongings and yet packed up quickly. I thought it was a fair price for a 2 hour move. Unpacking was also completed fairly quickly snd furniture was placed where I wanted it. The movers were polite and professional.

Robb Sidebottom

The movers were quick and careful. All our furniture made its way to the new home over 100 miles away, all with no scratches or dents in the furniture and no damage to the walls in the house. Only removed one star as they were a few hours late to initial location.

If you have the time to wait (in case they are late), the value is absolutely there. Great price compared to others.

Donna Karnes

We used this company to move from Dallas to Horseshoe Bay so about 3 1/2 hour drive. We combined two apartments into one big house. When we reserved the truck, We explained how much stuff we had, but when the guys got there, they realized that they didn’t have enough space in the trailer. So now we’ have to pay for another move for the rest of the stuff. The guys were friendly and efficient. There is only one negative thing I could say is they did not make sure all the boxes were sealed properly There was one box with expensive knives and silverware that wasn’t sealed property and opened during the drive and everything fell out of the truck except the heaviest knives.
Overall it was a successful move. My advice is to make sure they understand how much stuff you really have before they assign the truck and double check all boxes are sealed.

Maggie Conner

I have now moved twice with this company and have had a wonderful experience both times. Luis is AWESOME! Seriously the best dude, he was present for both of my moves and always makes me feel super comfortable. Moving as a single person in a new state is scary but he made everything a breeze. He and his partner move super quickly and don’t attempt to buy time. Thanks Luis!! You’re the best.

Lindsey Blair

Progressive did an outstanding job with my move. They were very easy to communicate with and time efficient as well. I will definitely use them again!